Support

Talk to a person

Support is the developer who builds the tool. Write in plain words and you get a plain answer, usually within one working day. No account needed.

Write to us

Only needed while you're signed out. Signed in, your message arrives with your account attached.
Prefer your own mail app? support@sellfalcon.com

Signed in already?

Support inside the tool sends your message with your plan and connected stores attached, so nobody has to ask which account you are.

Open Support in the tool

Before you write

Is it us? Check the system status → The guides: setup, pricing, linking → Honest answers: the FAQ →